Evaluator Clinician - UPMC Western Maryland (multiple shifts & statuses!) - UPMC (2024)

SAVE JOB

Located in Cumberland, MD – UPMC Western Maryland is full of opportunities for those looking to take the next step in their career!We are currently hiring Evaluator Clinicians to provide crisis intervention services in our Emergency Department. All shifts and employment statuses are available!

This role will perform assigned tasks, assume responsibilities delegated by Senior personnel, and participate as a member of the multi-disciplinary team, in various aspects of patient care with an emphasis on therapeutic activities conducted with assigned individuals and groups.

Responsibilities:

• Complete the patient/family assessments referred to the emergency services for presentation to the attending psychiatrist.
• Complete the assessment as a joint effort as dictated by the charge person.
• Demonstrate ability to utilize the DSM; develop provisional diagnoses.
• Provide all care to assigned patients; provide helpful support/assistance to other staff.
• Identify and begin initial disposition plans including inpatient admission, referral to outpatient services/research protocols, community mental health centers, etc.
• Assure continuity of care through liaison with other programs and agencies.
• Consistently notify all treatment team members of patient visits to emergency services.
• Provides accurate, timely information to CO-workers, physicians, outside agencies, etc. with a professional, courteous manner/attitude.
• Demonstrate the standards for documentation completed all required paperwork.
• Implementation of therapeutic measures, i.e., restrictive observations, restraints, etc.
• Develop emergency/ongoing management plans for patients who frequent the service regularly.
• Response to psychiatric and medical emergencies as a team member.
• Demonstrate knowledge of mental health law; obtains appropriate consent or commitment authorization as needed.
• Prioritize patients according to needs; anticipates changes in patient’s condition and implement treatment measures in the charge role
• Consistently provide information/update patients in the waiting area.
• Demonstrate knowledge of insurance programs; obtain authorizations as needed; demonstrate knowledge of registration/financial issues/concerns.
• Maintain census flow; demonstrates appropriate bed assignment.
• Maintain confidentiality of patients.
• Active participation and ongoing maintenance of quality management activities; development of standards from problem identification.
• Maintain annual Staff Development recertification.
• Demonstrate knowledge of research protocols through appropriate patient referrals.
• Ability to delegate responsibilities to staff; provide direct, honest, tactful feedback.
• Assist with the direction and the coordination of specific tasks during crisis situations.
• Provide staff assistance in the completion of patient assignments.
• Inform Shift Coordinator /Nurse Manager of pertinent issues, solutions, and re-evaluation.
• Assist in the staff coverage of all shifts up to and including mandating of staff.
• Ability to conduct brief, efficient telephone screening using standardized, semi-structured interviews while assessing the severity of psychiatric illness/lethality in the patient requesting services.
• Ability to evaluate presenting symptomatology for the purpose of determining the appropriateness of referrals to clinical research programs, outpatient open treatment programs (and scheduling the appropriate appointment times) specialty clinics, referrals to admission coordinators for inpatient admissions, and emergency services for evaluation.
• Work with the emergency services attending for clinical issues/questions as needed.
• Demonstrate knowledge of inclusion criteria for current research programs and open treatment programs.
• Excellent skills in telephone triage, intake and crisis intervention.
• Function as liaison with community agencies and organizations for facilitate patient/family care and provide information and referrals to lay persons, external agencies, and professionals and regional treatment centers when working both in telephone triage and emergency services.
• Document all patient, professional and agency telephone contacts for entry into the information tracking system.
• While in the all center, ability to operate with a high level of efficacy interacting with the clinical computer programs.
• Ability to trace phone calls for patient related distress call; assess lethality; accurately and efficiently initiate 302 / involuntary proceedings as needed.
• Perform admission coordination duties as assigned.
• Efficacy in learned competency skills as designated by the Program Manager, i.e., vital signs.
• Complete evaluation audit forms on peers, attending, and trainees.
• Completion of audio/visual tapes for supervision /training purposes.
• Serve as a preceptor for less senior staff.
• Develop a specialized area of expertise and serves as a trainer to other professional within this specialized area.
• Serve on a hospital committee with an attendance of at least 85%.
• Compare and present a quality improvement project.
• Hold mentoring sessions for clinician I.
• Give feedback to the program manager on evaluations for clinician I.
• Facilitate monthly clinician meetings.

• Bachelors Degree in Human Services or a related field with a minimum of three years in a clinical psychiatric setting or an entry level Masters Degree.
• Experience in a supervisory/charge position preferred.
• Ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
• Ability to identify problems, implement resolution, reassess situation/problem.
• Excellent interpersonal relations with the ability to interact in a direct, professional, tactful, gracious manner with all professional/non-professional contacts; includes all areas of verbal/non-verbal communication within the contest of direct/non-direct contact; history of excellent interpersonal relations.
• Ability to work collaboratively within a multidisciplinary team.
• Ability to work under stress, with an unpredictable patient flow, in a sometimes crowded work environment.
• A personal disposition that is warm, friendly, caring, kind, and hospitable towards patients, and colleagues.
• Exhibit openness and willingness to learn.
• History/track record of all above services consistently delivered with a service excellent attitude
• .Ability and willingness to work in a managed care environment.
• Excellent ability and history of direct, gracious, courteous, kind face-to-face, telephone, and nonverbal skills.
• May in the course of their job duties be in rooms where medications are stored. No contact with medications is allowed.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

• Clyde C.

Clyde C.

As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.

Clyde’s Career Journey:

⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

• Michelle B.

Michelle B.

In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.

Michelle’s Career Journey:

⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

• Jouli H.

Jouli H.

Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.

Jouli’s Career Journey:

⦁ 2020: Staff Nurse – UPMC Mercy
⦁ 2020: Professional Staff Nurse – UPMC Mercy
⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy

• Keshon B.

Keshon B.

Keshon might have only started his nursing career 3 years ago, but he has made the most of his time at UPMC! Through tuition assistance and mentorship by coworkers, Keshon has gained experience and grown as a nurse, leader, and UPMC team member. Before his current role with UPMC Travel Staffing, Keshon proudly worked as a staff nurse in his hometown of McKeesport.

Keshon’s Career Journey:

⦁ 2020: Professional Staff Nurse – UPMC Presbyterian Shadyside
⦁ 2020: Professional Staff Nurse, BSN – UPMC Presbyterian Shadyside
⦁ 2020: Staff Nurse – UPMC McKeesport
⦁ 2020: Staff Nurse, BSN – UPMC McKeesport
⦁ 2021: Bed Flow Coordinator – UPMC McKeesport
⦁ 2022: Administrator On Duty – UPMC McKeesport
⦁ 2022-present: RN – UPMC Travel Staffing, MS

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

Benefits that Matter to You

We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Through tuition assistance and mentorship by coworkers, Keshon launched his nursing career in his hometown of McKeesport.

Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!