Reviews about Pet Supplies Plus Mount Pleasant
4.7
/ 28 reviews and19 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Butterfly L.
January 16, 2023, 8:41 pm
Good people great service.
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Company's official reply
January 18, 2023, 2:47 am
Neighbor, thank you for highlighting our great service. We'll besure topass your comments along toour team and look forward tohelping you again!
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April G.
January 12, 2023, 10:21 am
Very friendly and helpful staff highly recommended for all your furbabies and non furbabies needs
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Company's official reply
January 12, 2023, 7:22 pm
Helpful and friendly service isalways the goal, sowe're glad we've succeeded. Thanks for the feedback, April. We'll see you next time!
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Staci K.
December 6, 2022, 2:02 pm
Love shopping here. Very friendly staff. Clean and nice shopping environment. Store isalways well stocked and organized. The staff isalways available tohelp and answer questions onproducts. Highly recommend this location.
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Company's official reply
August 31, 2022, 7:59 pm
Welcome, Staci! We're excited tohear your first-time visit toour store was worthy ofthose glowing 5-stars. Thank you for the kind review, and welook forward toall ofyour visits!
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Susan C.
November 20, 2022, 11:44 pm
Workers are very nice & helpful!
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Company's official reply
November 21, 2022, 8:49 pm
It isimportant tous toprovide friendly, helpful service, sowe're pleased tohear about your experience, Susan! Your business isappreciated, and welook forward tohelping you again soon. Thankyou!
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Duran W.
October 13, 2022, 12:43 am
It was agreat place. Itook mydog for bath. The area was clean. The store has nice selection and price for bath was reasonable! Honestly great value and clean place tobring yadog for abath!
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Company's official reply
October 13, 2022, 9:26 am
Thank you for this 5-star review, Duran! We're happy tohear you enjoy our variety ofpet supplies and our Self-Service Dog Wash. We're looking forward tocontinuing toprovide you with excellent shopping experiences atprices you love!
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Lily B.
October 9, 2022, 8:07 pm
Giving 2stars only because most ofthe staff are friendly, Icome into this store frequently and here lately everytime I’m inHere employees are just sitting around ondog food and cat litter behind the desk ontheir phones not even paying any mind tothe customers. Waited afew seconds for the one girl tolook upfrom her phone. She didn’t apologize nothing just put her phone onthe desk and rang meout
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Company's official reply
October 10, 2022, 5:38 am
We are very sorry tohear you did not have agood experience, Lily. Westrive toprovide 5-star, friendly service toeveryone who walks through our doors, soplease know this will beaddressed with our team immediately. Inthe meantime, please reach out tous atwww.petsuppliesplus.com/contact-us sowe can discuss how wecan turn things around foryou. Wehope weget another chance toimpressyou.
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mandy d.
September 3, 2022, 11:54 pm
Loveit, finally apet store close tohome
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Company's official reply
September 7, 2022, 1:05 am
We're glad you had awonderful experience, Mandy! Thank you for highlighting our store. Welook forward toyour future visits!
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Felicia G.
September 1, 2022, 2:09 am
No employees tobe found. Stood atthe check out for probably about 10minutes before anemployee came around tocheck meout. IfI didn't absolutely need what Iwent there for Iwould've left long before Isaw anemployee. Will drive further out ofmy way next time toavoid coming here.
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Company's official reply
September 1, 2022, 6:47 pm
Hi Felicia, thanks for taking the time toshare your feedback withus. Westrive toprovide our neighbors with agreat shopping experience and apologize ifthis isnot what you encountered during your last visit. Wewill address your concerns with our team and hope toregain your business soon.
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robin m.
July 30, 2022, 10:02 pm
Have avariety ofdog supplies and the employees are always personable
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Shannon B.
July 10, 2022, 9:14 am
I got afrog and his name isjeff
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Company's official reply
July 11, 2022, 7:43 pm
Hi Shannon! Thank you somuch for the five stars! Wehope tosee you and Jeff soon.
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B B.
June 16, 2022, 10:42 pm
Employee knew her job well and recommended exactly what Ineeded for aferalcat.
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Company's official reply
June 17, 2022, 8:09 pm
HiB! Thank you somuch for the five stars! Wehope tosee you insoon!
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Gabriella-Mary H.
March 2, 2022, 6:35 am
This isa great place togo toget your pet supplies. Myson's and Ilove togo here and wetake our dogs here for groomingtoo.
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Company's official reply
March 2, 2022, 9:21 pm
Hi Gabriella! Thank you somuch for the five-stars! Weappreciate your support and kind words somuch. See you soon!
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Dawn W.
January 6, 2022, 2:02 pm
Very helpful staff. Somany products for all mypets needs.
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Company's official reply
March 31, 2021, 1:47 am
Hi Dawn! Thank you somuch for the five star review! We're glad you're enjoying our huge selection! See you next time!
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Kim T.
December 29, 2021, 5:09 am
Wonderful staff.. Super helpful great delivery was flawless… Thank udawn for allur help and hand written note.. And the treats were avery nice bonus mycats loved them Iwill bebuying more inthe future....
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Company's official reply
January 3, 2022, 9:35 pm
HiKim! Thank you somuch for the five stars and for writing anice review! See you next time!
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Edmond J.
December 3, 2021, 2:17 am
The groomer did areally incredible job doing the nail trimming ona dog who has always been difficult inthe past. Will def come back tothis dog whisperer.
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Company's official reply
December 7, 2021, 3:25 am
Hi Edmond, thank you for the five star review! Our groomer isthe best! Come back soon!
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JustSam713
November 6, 2021, 4:58 pm
I love going inhere. Everyone isso nice and they always have what Ineed.
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Company's official reply
November 9, 2021, 10:12 am
Hi JustSam! Thank you somuch for the five star review! Come back soon!
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David C.
November 6, 2021, 3:39 am
Like the variety & quantity ofdog food
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Company's official reply
November 9, 2021, 10:19 am
Hi David! Thank you somuch for the five stars! Come back soon!
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JJ S.
August 15, 2021, 8:00 pm
The groomer got mein very fast for anemergent grooming!
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Company's official reply
August 19, 2021, 2:24 am
HiJJ! Thank you somuch for the five star review! See you next time!
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Sue M.
August 15, 2021, 2:47 am
Everyone rreally nice,I'm glad they came tomt pleasantpa.pet supplies plus isthe only place Ibuy myfish stuff from.ty for comming tomy pleasent.
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Company's official reply
August 19, 2021, 2:10 am
HiSue! Thank you somuch for the five star review! See you next time!
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nate c.
July 20, 2021, 9:14 pm
The don't have feeder fish but have anaquarium setup. It's basically aPetco unleashed
Add tothe fact I've been tothe store adozen times out ofnecessity totry toget food for mybearded dragon and consistently they have nocrickets ormealworms somuch for aguaranteed live food Ithought that was the whole point ofpet supplies Plus
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Company's official reply
May 18, 2021, 3:11 am
Hi Nate, thank you for your feedback. Unfortunately, wedo not sell fish asfeeder food. Please contact usso wecan address your concerns.
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